1. Information We Collect
1.1 Information You Provide Directly
- Contact information (name, business email, phone, company)
- Demo and sales inquiry information (industry, company size, use case)
- Account credentials when you register for the operations portal
- Communications you send to us (support tickets, emails, form submissions)
- Payment information processed by our PCI-compliant payment processors. We do not store full card numbers.
1.2 Information Collected Automatically
- Device and browser information (type, version, operating system)
- IP address and approximate geographic location
- Usage data (pages visited, time spent, referring URLs)
- Cookies, web beacons, and similar tracking technologies
1.3 Information from Third Parties
- Lead enrichment data from providers such as Apollo.io and People Data Labs
- HubSpot CRM data for contacts who interact with our marketing
- Authentication providers (e.g., Google Workspace) when used for single sign-on
1.4 Information Processed by Our Products
When customers deploy Tiitan1 AI's browser extensions and enterprise plugins, our products scan user prompts and inputs to AI tools, email, collaboration platforms, and productivity applications for sensitive data (PII, PHI, PCI, source code, secrets, and additional entity types). This scanning occurs locally on the user's device. Tiitan1 receives only policy enforcement metadata (for example, "policy X triggered at time Y"); we do not transmit, store, or process the underlying content unless customers explicitly opt into telemetry. Customer-controlled audit logs remain in the customer environment.
2. How We Use Information
- Provide, operate, and maintain our website, products, and services
- Respond to sales inquiries, demo requests, and support tickets
- Process transactions, invoices, and renewals
- Send service announcements, security alerts, and policy updates
- Improve and personalize our products and marketing
- Conduct analytics, research, and product development
- Comply with legal obligations and enforce our agreements
- Protect against fraud, abuse, and unauthorized access
3. Legal Bases for Processing (EU/UK/EEA Users)
We process personal data under one or more of the following legal bases: performance of a contract, legitimate interests, consent (withdrawable at any time), and legal obligation.
5. International Transfers
Tiitan1 is headquartered in Atlanta, Georgia, USA. If you are located outside the United States, your information may be transferred to and processed in the U.S. We rely on Standard Contractual Clauses and equivalent safeguards for transfers from the EU, UK, and other jurisdictions with cross-border restrictions.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary by data type and are available on request.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or object to processing, port, withdraw consent, and lodge complaints with supervisory authorities.
California residents have additional rights under the CCPA/CPRA, including the right to know, the right to delete, the right to correct, the right to opt out of "sales" or "sharing" (we do not sell personal information), and the right to non-discrimination.
To exercise these rights, contact [email protected]. We will respond within 30 days (45 days in California).
9. Data Security
We implement administrative, technical, and physical safeguards consistent with industry standards, including encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access controls, multi-factor authentication, audit logging, and regular security assessments. We align our practices with SOC 2 and ISO 27001 frameworks. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
10. Children's Privacy
Our services are intended for businesses and users 18 years of age or older. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact [email protected] and we will delete it.
11. Third-Party Links
Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.
12. Changes to This Policy
We may update this Policy from time to time. Material changes will be announced via the website or email. The "Last Updated" date above reflects the current version.
13. Contact Us
- Privacy questions: [email protected]
- General inquiries: [email protected]
- Mailing address: Tiitan1 AI, Atlanta, GA, USA